May 3, 2010

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Many companies are offering video-based training to bring Windows 7 users up to speed. We compared several of the options — from free videos to corporate training tools — to find out whether you really can learn it all by watching.

While Windows 7 offers many improvements and new features (along with some things that not everybody may like), some things about Windows 7 are new and different.  For example, as a Windows XP user I have to come up to speed with jump lists, pin lists, sticky notes, the screen-capture “Snipping Tool,” and Aero Shake. Nor am I the only one who needs to come up to speed quickly with new features in order to become productive. The computer users that your IT staff supports have the same challenge.

At minimum, users want to avoid losing productivity by fighting and cussing at things that no longer work as they used to, and the IT Help Desk would prefer users to get up to speed on their own. (Which is why IT Expert Voice has an entire screencast series called, “I know it’s in here somewhere.”)

There’s no shortage of training materials, ranging from books (some written by IT Expert Voice authors) to in-person classes. Microsoft has plenty of information within Windows 7, as well as on the Microsoft web site. There are thousands of magazine articles, and, no doubt, tens-to-hundreds of thousands of blog postings. READ MORE

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Jan 19, 2010

digitalworldIdeally, a tech certification demonstrates mastery of what the vendor feels is baseline amount of domain expertise. With the release of Windows 7, vendors are providing related IT certifications and a broad ecosystem of books, websites, and online, CD/DVD-based and live courses to help prepare IT professionals for the certification tests. READ MORE

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Jan 19, 2010

Teamwork-around-PCXSmallLisa Nadile interviewed Wayne Jaworski, networked computer specialist for Wisconsin Rapids Public Schools about his views on user training and Windows 7 training in particular. READ MORE

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Jan 19, 2010

TeamworkXSmallIT training budgets are miniscule. Here’s how to get the most out of them without wasting the money you have. READ MORE

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Nov 13, 2009

Windows XP won’t be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone  else on October 22, IT professionals should start preparing for it now. Specifically, they should: 1) start or accelerate application compatibility testing against the Windows 7 RTM code; 2) plan for rolling out  Windows 7 in small batches on new hardware initially; 3) weigh the costs and benefits of upgrading existing machines with at least 2 GB of memory; 4) start developing training sessions and tips and tricks guidance; and 5) prepare for — and embrace — empowered users who want to be early adopters.

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